How Our Orders Are Made
Every shirt is printed after you order it. Nothing sits in a warehouse waiting for a buyer, which is why you get the design you want in the colour and size you want instead of whatever is left on a shelf. It also means there is a short production window before your order ships.
Production Time
Orders are printed and packed within 2 to 7 business days, excluding weekends and holidays. Most orders leave inside the first few days of that window. You will get a confirmation email when the order is placed and a second email with tracking once it ships.
Shipping Rates
Shipping is charged at a flat rate and is calculated at checkout before you pay. Standard shipping inside the United States is $4.75 and express shipping is $9.99. International orders ship at a flat rate by region, starting at $4.59, and the exact amount for your address is shown at checkout.
Delivery Estimates
Once your order has shipped, delivery inside the United States usually takes 3 to 7 business days for standard and 2 to 3 business days for express. International delivery usually takes 10 to 20 business days depending on the destination and local customs handling. These are estimates from the carrier, not guarantees.
Where We Ship
We ship across the United States and internationally, including Canada, the United Kingdom, the European Union, Australia, New Zealand, Japan and Brazil. If your country is not listed at checkout, email us at support@lawrenceandwestern.com and we will tell you whether we can reach you.
Customs, Duties and Taxes
International orders may be charged import duties or taxes by the destination country. These charges are set by your government, not by us, and they are the responsibility of the person receiving the order.
Multiple Items
If you order several designs they may be printed and shipped separately and arrive a day or two apart. You will get tracking for each package.
Wrong Address
Please check your shipping address carefully before paying. Once an order enters production the address can no longer be changed. If a package is returned to us as undeliverable because of an incorrect address, we can reship it once you cover the postage.
Questions
Email us at support@lawrenceandwestern.com with your name and order number and we will look it up for you.
